What should I expect? An overview to the project process.

Modified on Thu, 7 Aug at 10:34 AM

Our project delivery team typically reach out over email, each email will contain a unique link to complete a screener and confirmation of the honoraria being offered.

For surveys: 

  • When completing the screener, in most instances, you will immediately find out if you have passed or failed the screener. 
    • If you have failed the screener, your session will terminate and you will be shown a thank you message.  
    • If you have passed, you will automatically go on to complete the survey.
  • Once the survey has been successfully completed, your payment will be sent from Techspert by the 8th day of the next month, typically on the fifth working day.
  • On some projects there can be minor variances to this process, for example if the customer wants to review completed screeners prior to sending out the survey to complete. If this is the case, your project delivery representative will let you know what to expect. 

For calls:  

  • When your screener has been submitted, it will be reviewed by your project delivery representative, typically within one working day.  It is then marked as passed, failed, or near-passed.  
    • If your screener has failed, you will be sent an automatic email notification to let you know the outcome.  Please note although you may match the high level project description, some of our customers have very specific criteria, such as: 
      • Patient numbers
      • Recency of involvement in relevant clinical trial
      • Frequency and recency of published papers
  • Experts who pass or near-pass the screener will be further vetted and then presented for our customer to review.
  • If a customer chooses to book a consultation with you, you will be sent a calendar invite matching your availability, this will contain further instructions on what to expect from the call.
    • If you are not selected, you will receive a notification over email when the client has concluded their expert selection process. 
  • Following the call's successful conclusion, your payment will be sent from Techspert by the 8th day of the next month, typically on the fifth working day.

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